Welcome to Bellerose Dress Shop (“we,” “us,” or “our”). These Terms and Conditions govern your use of our website www.bellerosedress.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms.

At Bellerose Dress Shop, we’re committed to providing elegant, high-quality fashion with exceptional customer service. These terms are designed to create a transparent shopping experience that reflects the care we put into our collections.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is available to users who are at least 18 years old or accessing with parental/guardian consent. By using our site, you confirm you have legal capacity to enter into binding contracts.

1.2 Intellectual Property Rights

All content on our website, including designs, text, graphics, logos, and images, is our exclusive property or used with permission, protected by international copyright laws. You may not:

  • Reproduce, distribute, or create derivative works without permission
  • Use our designs or branding for commercial purposes
  • Systematically extract data through scraping or similar methods

2. Products and Services

2.1 Product Descriptions

We take care to accurately describe our elegant collections of dresses, denim, skirts, accessories, and intimates+lounge wear. However:

  • Colors may vary slightly due to monitor settings
  • All measurements are approximate
  • Products are subject to availability

2.2 Product Availability

We serve customers worldwide except some Asian regions and remote areas. If an item becomes unavailable after ordering, we’ll notify you promptly and offer alternatives or a refund.

3. Ordering and Payment

3.1 Order Process

Placing an order constitutes an offer to purchase, which we accept by sending an order confirmation email. We process orders within 1-2 business days (excluding weekends/holidays).

3.2 Pricing and Payment

All prices are in USD. We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

You’re responsible for providing accurate payment information. We reserve the right to refuse orders suspected of fraudulent activity.

3.3 Shipping Options

We offer two shipping methods:

  • Standard Shipping: $12.95 via DHL/FedEx (10-15 business days after dispatch)
  • Free Shipping: For orders over $50 via EMS (15-25 business days after dispatch)

Delivery times are estimates and may vary due to customs processing.

4. Returns and Exchanges

4.1 Return Policy

We accept returns within 15 days of delivery, provided:

  • Items are unworn, unwashed, and odor-free
  • Original tags are attached
  • Items are in original packaging

Exceptions: Intimates+Lounge items cannot be returned for hygiene reasons unless faulty. Final sale items (marked as such) are non-returnable.

4.2 Return Process

To initiate a return:

  1. Email [email protected] within 15 days
  2. Await approval and instructions (within 24 business hours)
  3. Repackage item with all original tags/packaging
  4. Ship to: 1454 Cambridge Drive, Phoenix, US 85027 using a trackable method

4.3 Refunds and Exchanges

Refunds:

  • Processed within 3-5 business days after we receive/inspect return
  • Credited to original payment method
  • Shipping fees are non-refundable

Exchanges: Follow return process, indicating desired replacement. You’re responsible for price differences and additional shipping costs.

5. User Responsibilities

5.1 Account Security

If you create an account, you’re responsible for maintaining confidentiality of your credentials and all activities under your account.

5.2 Prohibited Conduct

You agree not to:

  • Use our site for unlawful purposes
  • Submit false information
  • Attempt to gain unauthorized access to our systems
  • Interfere with site functionality

6. Liability and Disputes

6.1 Our Liability

We’re not liable for:

  • Indirect, incidental, or consequential damages
  • Customs delays or import fees
  • Minor variations in product color or texture

Our total liability for any claim related to your purchase is limited to the purchase price of the item(s).

6.2 Dispute Resolution

Any disputes will be governed by Arizona law. We prefer to resolve issues amicably – please contact us at [email protected] before pursuing other remedies.

7. General Provisions

7.1 Policy Changes

We may update these terms periodically. Continued use after changes constitutes acceptance.

7.2 Contact Information

For questions about these terms or our policies:

Bellerose Dress Shop
1454 Cambridge Drive
Phoenix, US 85027
Email: [email protected]

Thank you for choosing Bellerose Dress Shop. We appreciate the opportunity to bring our elegant designs to your wardrobe and are committed to making your shopping experience as flawless as our collections.